Why Is My Ring Doorbell Flashing Blue or White?

Many people have purchased the Ring Doorbell because it allows you to have a smart home. This product is very popular, but you may be wondering, ‘why is my Ring Doorbell flashing blue?’ It’s a common question, and we’re here to answer that today.

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Why Is My Ring Doorbell Flashing Blue?

There could be countless reasons why you see the Ring Doorbell Pro blue light flashing. This is the primary way for your Ring Doorbell to communicate its status and any error messages to you. There is a circular light found on the front of the Ring Doorbell. You can tell what it means based on whether you get a solid blue light or one that blinks. You should also determine which blue circle is lit up and how fast the blue light flashes.

Ring Doorbell Spinning Blue

This happens when someone outside pushes the Ring Video Doorbell button. The light on the Ring spins blue, notifying you that there is a potential call at the door.

Solid Blue Light

If you see a solid blue light coming from the Ring Doorbell, it indicates that you have connected your Ring Doorbell to the Ring app or answered a call. That way, you know that the doorbell speaker is now turned on, so people outside can listen to what you say.

Blue Light that Moves Upward

If you see that the blue light is moving upward, the Ring Doorbell is currently trying to connect to the Wi-Fi network. Generally, you only see this during the Ring Doorbell setup. However, if you experience a connection issue with the Wi-Fi, you can see it at other times.

Doorbell Flashing Blue Light (One Second On and One Second Off)

If you notice the Ring Video Doorbell flashing a blue light at one-second intervals, this indicates that the Ring Doorbell is booting up or starting. This is normal; however, if the Ring Doorbell flashing blue never stops, it could be stuck in a loop. In this case, you should consider resetting Ring Doorbell.

All Four LEDs Flash Blue Four Times

If you notice that all of the lights flash blue four times in a row, this is normal. It means that everything was set-up correctly, and you have nothing more to do.

Rapidly Flashing Blue Lights Turn to White Light

This series of light flashing means that you’ve reset Ring Doorbell, and it was successfully completed.

Ring Doorbell Top Blue Light Flashing

If the top light is flashing blue on your Ring Doorbell, this means the capacitor isn’t charging. Therefore, the doorbell can’t get enough power for operation. Ultimately, that indicates you need a new Ring Doorbell device.

Why Is My Ring Doorbell Flashing White?

If the Ring Doorbell shows a flashing white light, it could be for two reasons. The device may have lost its WiFi connection or the battery within the device is low. However, if you see a solid white light from the Ring Video Doorbell, it means that the device has been hardwired and is getting plenty of power. There is no issue, and you don’t have to worry.

To make sure that the power issue or lost Wi-Fi connection are the causes, check out these symptoms:

Pushing the button produces a sound
Soft white light flashes
No Ring app alerts on your smart device
Event recordings have stopped

If you have any of the situations above, you need help, as there is likely a problem. In a sense, these circumstances mean that the Ring device isn’t connected to your Wi-Fi. In most cases, your device starts working correctly again when you restart the router. Get help from your ISP (internet service provider) to figure out how to reset that device.

You may find that the Wi-Fi signal isn’t strong enough. To decide if this is the case, you may notice:

Ring app showing poor video quality
Notifications get delayed
No notifications are received
Live View doesn’t connect or takes a while to connect

Any of these issues means that the signal strength isn’t strong. Move the router closer to the Ring Doorbell. A device might interfere with the signal. Disconnect each device to determine if any of them are the cause.

If you live in a location that sees many power outages, the Ring Video Doorbell might blink white. Other possible issues can include:

Low voltage
Loose router wires
Changing the Wi-Fi password
High Voltage or Oversupply

Many things can cause blinking white lights on your Ring device. It would help if you first made make sure your internet connection isn’t the cause. Go to your Ring app to check the internet connection. If there is one, something else is the problem.

However, if you go to the Ring app and there is no Wi-Fi connection, check the router and ensure that the wires are hooked in correctly, and all the lights are the right color. You can reset your own router by pressing the reset button. It’s also possible to press the power button and unplug everything for a minute. Plug everything back in, press the power button again, and let everything cycle through. If you need help, please call your ISP to learn more about your particular device.

Now, you should restart the Ring Video Doorbell and wait for it to connect the device. Recheck the Ring app to see if there is a connection. If there is, but you still see white lights, power might be the problem.

On the Ring website, it claims that the Ring Video Pro doesn’t often go offline because of low power. However, the device may not be receiving power from the transformer within the doorbell. If you use less than 16VAC power, this could be the reason. Get more power to the device, and your issue should rectify itself.

The Ring website primarily focuses on battery or Wi-Fi issues. It may help to call Ring support so that a representative can walk you through the process. When you see the Ring Doorbell Pro white light flashing, it could indicate that there is an internal software update happening. The light should stop flashing white when the process is complete.

How to Tell if There Is Insufficient Power to the Device

You could notice these signs:

Device regularly loses connection to Wi-Fi
Device frequently shuts off (no white light at all)
Ring Video Doorbell freezes during live events
Night vision no longer works
Device doesn’t ring the existing doorbell when the button is pushed

You can go to the Ring app to explore Device Health, allowing you to check the Ring device voltage.

Make Sure Ring Video Doorbell Is Connected to Your Wi-Fi

The Ring Video Doorbell is a smart home device, so it needs the internet or Wi-Fi to work correctly. Ensure that you set everything up correctly in the Ring app and connect it to the WiFi network in your home.

When you initially set up the Ring device and app for the smartphone, it attempts to connect to the WiFi network. Android users can automatically connect, while iOS users must tap the ‘Join’ button.

If your device doesn’t connect to the internet, these steps can help:

Select ‘Wi-Fi’ in your ‘Settings.’
Select ‘Ring Network’ from the list of options. It should show “Ring” with the last four or six MAC ID digits.
Once the device connects, you can open the Ring app.
Choose your WiFi network.
Type in the password and tap the ‘Continue’ button.

Once you’re fully connected, your Ring Doorbell is likely to perform a software update.

Sometimes, those things aren’t enough. Consider buying a signal booster if you’re still having issues with a flashing white light on your Ring device.

Once you get your Ring Doorbell properly set up you may want to check out some of our other guides as well:

FAQs

We know how hard it is to get the help you require. There could be issues with charging, and you might need to reset your ring doorbell.

These FAQs should help you get to the bottom of the issue and decide if resetting and charging the Ring device is the best choice.

How to Reset the Ring Doorbell

If you feel that your Ring Doorbell isn’t connecting to the network effectively, now might be the time to reset the device. You may also have moved from an old location to a new one and must reconnect the WiFi and Ring Doorbell together. Follow these steps to do this:

Remove the Ring Doorbell from its mounting with a screwdriver.
Open the Ring app from your smartphone.
Go to ‘Devices’ and choose your device.
Tap the ‘Device Health’ button and tap ‘Change WiFi.’
Press the orange button found on the back of your Ring device.
Connect your smartphone to the WiFi on the Ring and pair them with the app.

This effectively resets the Ring device and reconnects it to the WiFi network.

You may also hard-reset the Ring device:

Remove the device from its mounting with a screwdriver.
Press and hold the doorbell’s orange button (on the back) for 20 full seconds. The light found on the doorbell should be flashing, meaning that it’s restarting.
Once this is complete, press and immediately release the orange button again.

How to Charge Ring Doorbell

When charging Ring Doorbell, it’s important to do it correctly. The Ring device gets charged from a micro-USB cable. You get an orange one in the box. This can be plugged into a USB power source, including a computer.

Remove all of the security screws from the doorbell’s base. Lift it up and out of the mounting bracket.
Reattach your Ring unit to its mounting bracket and put back the screws.
Wait about 30 seconds so that the Ring device can start back up. Now, press the button at the front to test it.
Check the Ring app to check the power supply. Battery measurements are updated when you press the doorbell. Try multiple test rings to update the app.

Don’t be alarmed if you notice the Ring Doorbell flashing blue when charging. The light is your charging meter and indicates how charged the doorbell is. Once it’s completely charged, the light stops flashing.

How Long to Charge Ring Battery

Usually, the Ring device takes between five and 10 hours to charge completely.

My Ring Doorbell isn’t Working. What Do I Do?

If you notice your Ring device still isn’t working, and you’ve gone through the entire list, you may need to get help from Ring support. There is no telephone number we can provide that is available to call, but there are chat options and a community forum that may be of assistance.

How Long Should the Battery Last?

Most Ring batteries run for a full six to 12 months before needing to be recharged or replaced. This depends on different factors, such as how often the device is used. Your app tells you when the battery is low.

Do I Need to Charge Up the Ring Battery Before I Install It?

Yes, you should charge the battery first. Though it might still have some juice left, you can’t be sure it’s going to go through the set-up process entirely. Use the orange cable and completely charge it before you set it all up.

What Do I Do about a WiFi Error?

There are many reasons to keep the doorbell connected to WiFi. You can’t use any of the smart features unless there’s an internet connection. Sometimes, it disconnects itself from the internet. If that happens, these troubleshooting tips might help:

Check your WiFi connection first. You need at least 2.4GHz speed for the Ring to work. If it’s too slow, you should upgrade your internet to the next speed up, change the router, or find a new provider.
Consider shutting off the router for a minute or so and reconnect. If that doesn’t work, you may leave the router off for 20 minutes. Sometimes, the router runs for months without a rest. This causes it to heat up and could negatively affect your network signal. Allowing it to cool off is an excellent idea.

Can I change my Ring App’s Password?

Yes, you can easily change your password on the Ring app, using these steps:

Open Ring from your smartphone app and tap on those three lines in the top left of the screen.
Tap ‘Account’ and ‘Change Password.’
Enter the current password in the right box and your new password in the next. Tap ‘Confirm New Password.’
Make sure that the password contains letters, special characters, and numbers and is eight characters long.

Can I Reset the Cam on the Ring Spotlight?

Yes, pressing the reset buttons at the top of your camera is what you do. Hold it down for a full 30 or more seconds and release it. The status light should start flashing, showing you that it’s been reset.

I Fixed My Initial Problem, but Now There’s No Bell Sound?

Right now, you’re probably frustrated because you’ve done all that work, and there’s another problem. This frequently happens with smart technology, but there are two reasons that this could occur.

Your device might have some faulty speakers, or you haven’t enabled the microphone. If that happens, you aren’t going to get notifications or hear the bell. Make sure the microphone setting is turned on. Go into the app and turn on and off the microphone. That might fix your issue. Otherwise, you may require a new microphone. Also, you should ensure that the app has permission to access the microphone. Check the settings to ensure that this is set-up correctly.

If you’ve got speaker issues, you may need to replace them. The Ring website explains all of this to you.

Would My Doorbell Ring Inside the House?

Yes, the doorbell rings inside the house if you hardwire the Ring to the inside doorbell. You can hear it throughout the house using that connection. You don’t have to do this. However, through hardwiring, you are able to view the video right from your phone.

Conclusion

There might be many reasons why your doorbell flashes blue or white lights. It’s important to troubleshoot the problem immediately so that you can view who’s at the front door and talk to them. Most homeowners find it hard to live without their smart technology once it is employed and utilized.

Maintenance of the device is relatively easy, and there shouldn’t be many things you’ve got to do. It’s a good idea to familiarize yourself with the system when you get it. Make sure you know what the blue flashing lights indicate, as well as the white ones. That way, you’re never concerned or confused about what to do. Keep this article bookmarked so that you’ve always got a reference, or print it out and keep it with your device’s information. That way, you can refer back at it and know what’s going on.

You may experience other issues with the product, as well. With time, the battery might need to be charged or replaced. It’s simple to perform these tasks, and we explained them so that you fully understand what to do.

Replacement might be the only option, even if your unit is new. Though the brand tries to make quality products, some of them could be defective. Ultimately, the manufacturer wants you to be satisfied, so it is going to send out a new product if it can’t walk you through the process of fixing the current one.

Consider calling support or using the website’s chat function to start the process. This is the best way to get things resolved and use your doorbell with all the smart features included.