If you experience the Netflix error code N8311 when watching on your computer, it usually means either there is an issue with the content you’re trying to watch or an issue with your Internet connection. Follow the troubleshooting steps below to resolve the issue.
Use an alternate browser
Try another browser that you are not currently using such as Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft edge.
Troubleshoot your browser
Try navigating to netflix.com/clearcookies and following the steps here.
Restart your computer
If the above fail to fix your issue pleas try restarting your computer.
Play another TV show or movie
This may be an issue with the specific file that you are trying to view. If the above solution failed try this one. If this is not successful you may need to reach out to Netflix support as soon as possible.
Conclusion
Hopefully this article has resolved your issues with Netflix Error N8311 in your client or app and you won’t be experiencing Netflix Error N8311 anymore. If you are looking to improve your smart home check out our other articles!